Privacy Policy
Last updated: January 22, 2026
Mars5 AI Business Systems LLC (“Mars5,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://mars5.com, use our services, or interact with our AI-powered solutions, including our AI Receptionist and related automation systems.
Information We Collect
1. Personal Information You Provide
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Business name
- Information submitted through contact forms, scheduling tools, or direct communications
2. Automatically Collected Information
When you access our website, we may automatically collect:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited, time spent, and referring URLs
This information is used for analytics, performance optimization, and security.
3. AI & Communication Data
When you interact with our AI systems (such as our AI Receptionist), we may collect:
- Call or interaction metadata (time, duration, routing)
- Conversation content (voice or text)
- Appointment requests, inquiries, or lead details
This data is used solely to operate, deliver, and improve our services.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Respond to inquiries and requests
- Schedule appointments and deliver leads
- Improve system performance and AI accuracy
- Maintain security and prevent fraud or abuse
- Comply with legal and regulatory obligations
We do not sell personal information.
How We Share Information
We may share information only in the following situations:
- With trusted service providers (such as hosting, analytics, communication, or automation platforms) who are contractually required to protect your data
- To comply with applicable laws, regulations, or lawful requests
- To protect the rights, safety, or property of Mars5 or others
Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Analyze website usage
- Improve functionality and performance
- Understand visitor behavior
You can control cookie settings through your browser preferences.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents may have the right to:
- Request disclosure of the categories and specific pieces of personal information we collect
- Request deletion of personal information, subject to legal exceptions
- Know whether personal information is sold or shared
Mars5 AI Business Systems LLC does not sell personal information.
To exercise your rights, you may contact us using the information below. We will verify requests as required by law and respond within the applicable timeframe.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Mars5 AI Business Systems LLC
Email: info@mars5.com
Website: https://mars5.com